Terms of Service
These terms govern use of our website and services. Please read them carefully.
Overview
These terms apply to Comfort Group LLC websites, consultations, ecommerce setup, web development, integrations, maintenance, and related digital services.
Orders and Payments
Published prices are starting prices or package prices where shown. Custom work is confirmed after scope review. Third-party fees, taxes, hosting, plugins, subscriptions, and payment processor costs may be billed separately when applicable.
Service Delivery and Refunds
Delivery timelines, milestones, cancellation eligibility, and refund review depend on the approved scope and work already completed. See our Service Delivery Policy and Refund Policy for more detail.
Client Responsibilities
Clients are responsible for providing accurate project details, timely feedback, required account access, content, approvals, and lawful materials needed to deliver the agreed service.
Acceptable Use
You agree not to misuse the site, submit false billing information, request unlawful work, interfere with operations, or use Comfort Group LLC services to support fraud, abuse, spam, or rights-infringing activity.
Third-Party Platforms
Some services depend on providers such as WooCommerce, hosting platforms, payment processors, analytics tools, plugins, APIs, or client-owned accounts. Their terms, availability, security practices, and fees are controlled by those providers.
Privacy and Cookies
Use of the website and services is also governed by our Privacy Policy and Cookie Policy.
Disputes and Chargebacks
Please contact us first with billing or delivery concerns. We review disputes using approved scopes, invoices, project records, delivery evidence, and written communication history.
Limitation of Liability
To the fullest extent permitted by law, we are not liable for indirect or consequential damages.
Contact
For questions about these terms, contact Comfort Group LLC at hello@comfortgroup.cc or (202) 800-7298.